Privacy Policy

At The Skincare, we prioritize the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit or purchase from our website and related platforms (collectively, the “Site”). It also details your rights concerning your data and how to contact us if you have any questions or concerns.

PERSONAL INFORMATION WE COLLECT

We collect your personal information in several ways when you engage with our Site, including when you place an order, browse the website, or sign up for our marketing communications. The information we collect includes:

• Order Information:
When you make a purchase or attempt to make a purchase through the Site, we collect your name, billing address, shipping address, payment details (credit/debit card information), email address, phone number, and any other information required to process your order.

• Device Information:
When you visit the Site, we collect information about your device, including your web browser, IP address, time zone, and cookies. As you browse, we also collect information about individual web pages or products you view, referral websites or search terms, and how you interact with the Site.

We collect this information through:

  • Cookies: Small data files placed on your device. For more information on cookies and how to disable them, visit All About Cookies.

  • Log Files: These track actions on the Site, including IP address, browser type, referring/exit pages, and timestamps.

  • Web Beacons, Tags, and Pixels: Tools used to monitor your browsing behavior.

HOW WE USE YOUR PERSONAL INFORMATION

We use the collected personal information for the following purposes:

  • Order Processing: To process transactions, handle payments, manage shipping, and send order confirmations.

  • Communication: To contact you regarding your orders, respond to inquiries, or share marketing updates (if you have opted in).

  • Website Improvement: To analyze customer behavior and enhance the Site’s functionality and performance.

  • Advertising: To display targeted ads based on your browsing behavior through third-party platforms such as Facebook and Google.

THIRD-PARTY MARKETING SERVICES

We may use third-party services to assist with advertising and marketing, including:

  • Facebook and Google Ads: We use these platforms to serve personalized ads based on your interactions with our Site. You can adjust your ad preferences here:
    Facebook Ad Preferences
    Google Ad Preferences

  • SMS and Email Marketing Tools: We may use third-party platforms to send promotional messages and newsletters via email or SMS. You can opt out at any time by clicking the unsubscribe link or contacting us at info@theskincare.com.pk.

  • Google Analytics: We use Google Analytics to understand how our customers use the Site. You can opt out by visiting Google Analytics Opt-Out.

SHARING YOUR PERSONAL INFORMATION

We may share your personal information with trusted third parties, including:

  • Service Providers: For payment processing, shipping, and marketing services.

  • Legal Compliance: To comply with applicable laws or respond to lawful requests.

We do not sell your personal information to any third party.

BEHAVIORAL ADVERTISING

We engage in targeted advertising as part of our marketing efforts, which includes collecting information about your browsing behavior to show you relevant ads. You can opt out of targeted advertising by visiting:
Digital Advertising Alliance

DATA RETENTION

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected. If you wish to delete your personal information, please contact us at info@theskincare.com.pk.

SECURITY

We take reasonable precautions to protect your data. All credit card transactions are secured using SSL (Secure Socket Layer) technology. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

YOUR RIGHTS

You have the right to:

  • Access: Request a copy of the personal information we hold about you.

  • Correction: Request corrections to inaccurate or incomplete information.

  • Deletion: Request deletion of your personal information.

  • Opt-Out: Unsubscribe from marketing communications at any time.

To exercise any of these rights, please contact us at info@theskincare.com.pk.

MINORS

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13.

CHANGES TO THIS PRIVACY POLICY

We may update this policy from time to time. Any changes will be posted on this page, and updates will take effect immediately upon posting. We encourage you to review this policy periodically.

CONTACT US

If you have any questions about this Privacy Policy or would like to exercise your rights regarding your data, please contact us:

Phone/WhatsApp: +92-XXX-XXXXXXX
Email: info@theskincare.com.pk